Terms & Conditions

Enrolment

Enrolments are accepted through our website or by phone at 403-912-5980 or toll free at 1-888-250-2701.

Diversity Policy

Rise does not discriminate on the basis of race, sex, religion, ethnic origin or disability.

Conduct Policy

All students must follow RECA's Education Code of Conduct for Learners. All students must treat other students, faculty members and employees of Rise with respect.

Privacy Policy

Rise values your privacy and your personal information. We may update our Privacy Policy from time to time, and we encourage you to review it and these Terms & Conditions whenever you interact with Rise.

Email Communications

When you purchase a course, Rise will email you about your purchase and course access. Rise may also email you exam preparation tips, career resources and information about our courses. You can unsubscribe from these emails at any time using the link at the bottom of any email, or by contacting help@rise-academy.ca. Unsubscribing does not affect your course access.

Account Termination

Violation of any Rise policy may result in permanent dismissal from the academy.

You agree that Rise may terminate your account at any time if Rise has reason to believe your account is being accessed fraudulently or for unauthorized purposes. If you have questions about these Terms & Conditions, please call our Customer Service team at 403-912-5980 or contact us online.

After reviewing all relevant facts and information, the General Manager of Rise will make the final decision on account termination, dismissal and re-admittance.

Licence Information

Students are responsible for giving Rise their correct and complete RECA identification number and all other required information (legal name, address, etc.) exactly as it appears on record with RECA. Rise is not responsible or liable for any disciplinary action by any regulatory body, including but not limited to a course not being reported on time, late or reinstatement fees, or changes to licence status, resulting from incorrect licence information provided by the student.

RECA ID Requirement

Anyone may enrol in our courses. A RECA ID is required to receive the official RECA completion certificate.

Criminal History Requirements

A criminal history may make you ineligible for the licence you are seeking. For questions or information, please contact RECA.

English Fluency Requirement

RECA requires proficiency in English to become licensed to practise real estate in Alberta.

Minimum Education Requirement

RECA requires a minimum of a Canadian high school diploma or equivalent to become licensed to practise real estate in Alberta.

Electronic Textbooks

An e-book is included with the purchase of a course. These Terms & Conditions apply to all electronic and print materials.

Technical System Requirements

Rise courses are delivered through a secure, proprietary Learning Management System (LMS). An internet connection is required, and high-speed internet is recommended.

Links to Other Websites

Links to other websites on the Rise website are provided only for your convenience. Rise makes no judgments or warranties about the accuracy, timeliness or suitability of the content of these websites and assumes no liability for their content or presentation. Linking to a service or third-party website does not mean Rise endorses that service or website, its content or its sponsoring organization. We encourage you to read the privacy policy of each website you visit. These websites may or may not have privacy policies, and those policies may be more or less restrictive than the Rise Privacy Policy.

Sales Tax

GST is automatically added to the total amount due at checkout.

Promotional Codes

Promotional codes must be applied at checkout. To apply one, enter the code in the promotion code field on the secure checkout page and click Apply. The discount will be subtracted from the total amount due. No refund will be given for an unused promotional code after checkout is complete.

Promotional codes cannot be combined and cannot be used with payment plans, extensions or additional certificates of completion.

Exam Pass Guarantee™

For courses purchased before April 30, 2023, you are entitled to a refund from Rise of the licensing exam fee, less a $50 administration fee, if you fail your first attempt at the licensing exam.

The Exam Pass Guarantee™ applies only to the first exam attempt. You must write the exam within 60 days of completing your course, and the guarantee may only be redeemed once per student, per course. You must complete 100% of the course material and be issued a valid course completion certificate to be eligible.

To redeem, submit a copy of your exam feedback blueprint to Rise. For information, contact help@rise-academy.ca or call 403-912-5980.

Refund Policy

Rise is committed to student satisfaction. If you are unsatisfied for any reason, Rise will refund the purchase price of a course if the refund request is submitted within 10 days of purchase, before the course expires, and before you have completed more than Module Two. A $300 administration fee will be deducted from the refund.

Rise does not offer price adjustments on previously purchased items.

Course Completion

To receive credit for a course, students must complete 100% of the learning material and show their understanding by completing all in-course learning exercises. Students who do not complete 100% of the material will not receive a certificate of completion or credit for the course.

Students cannot write a RECA provincial exam without a certificate of completion. Students who want a certificate of completion for a RECA pre-licensing exam must provide their RECA ID before or upon course completion.

Course Expiration

Courses expire 12 months from the original date of purchase. Students receive an automatic one-month extension at no charge, which begins immediately after the initial 12-month term.

Extensions or reactivations cannot be granted beyond 13 months from the original date of purchase, as every course expires 13 months from the original date of purchase.

Copyright Policy

All rights reserved. All course materials offered by Rise are copyrighted by Rise or its licensed content providers. No part of Rise course content may be reproduced, retransmitted, distributed, sold, published, broadcast or circulated, including to people in the same company or organization, without the express written consent of Rise. Course content received electronically may, where permitted, be displayed or printed for your personal, non-commercial use only.

Purchasing a course includes a licence for one person to use the course materials until the course expires, unless otherwise stated. Access to a completed course is available for 3 months. You may not distribute files or printed copies of course materials to anyone who has not purchased the course, or make course materials available to others through a computer network, intranet, the internet or any other storage, transmission or retrieval system, without the express written consent of Rise.

Legal Waiver

Rise and its authors, publishers, instructors and employees do not offer legal, accounting, tax or any other professional advice. Nothing communicated by them, or contained in any course created by Rise, should be taken as such advice. If you need professional or legal advice, please consult a qualified advisor.

By purchasing from Rise, you agree to hold harmless and release Rise and its directors, officers, agents, instructors and employees from any and all liability, loss or damage based on, or in any way related to, Rise course content or Rise's provision of that content.

For Informational Purposes Only

The content on the Rise website is for informational purposes only and may contain technical inaccuracies or typographical errors. Rise may revise the information, products and services described on its website at any time without notice.

Viruses

You are responsible for scanning any materials you download from the internet. Rise is not responsible or liable for any damage caused by viruses or related hazards, whether or not the virus or hazard resulted from a visit to the Rise website. You, and not Rise, assume the entire cost of any servicing, repairs or corrections needed because of computer viruses.

Security

Rise takes standard precautions to keep its systems secure and in line with industry standards, including firewalls for its internet-based systems. Where appropriate, Rise uses encryption, user authentication (such as passwords and personal identification numbers) and access controls. Rise does not guarantee that your information is safe from an attack on its systems. By purchasing from Rise, you agree to hold harmless and release Rise and its directors, officers, agents, instructors and employees from any and all liability, loss or damage based on, or in any way related to, the above.

Information Provided “As Is”

The courses provided by Rise and the information on the Rise website are provided "as is" and without warranties of any kind, express or implied. Rise disclaims all warranties, express or implied. Rise does not warrant that access to the Rise website will be uninterrupted, that the materials or courses will be error-free, that defects will be corrected, or that the Rise website or servers are free of viruses or other harmful components.

Limitation of Damages

Under no circumstances shall Rise be liable for any direct or indirect, special, incidental or consequential damages arising out of the use of, or inability to use, the materials or courses on the Rise website, even if Rise or an authorized agent, broker, contractor or other representative or employee of Rise has been advised of the possibility of such damages.

If applicable law does not allow the exclusion or limitation of liability or of certain categories of damages, the above limitation or exclusion may not apply to you, and applicable law will govern. In no event will Rise's total liability to you for all damages, losses or causes of action exceed the amount you paid to Rise in the previous 12 months. No claim may be brought more than one (1) year after it arises.

Contact Us

Questions about these Terms & Conditions? Email help@rise-academy.ca or call 403-912-5980.